DVD Voice

Yesterday I was about to return some videos to NetFlix when I looked at one of the return envelopes and noticed that it was torn at the window. You know the little window where the barcode shows through when you get a DVD? Well, at first I thought about looking at Netflix Support online or reading the FAQ and then I remember the little “help” that is plastered seemingly everywhere about Netflix, how many different ways you can return discs.

So, I figured, what the heck, give it a try. So I stuck both DVDs into the one return envelope and mailed it back. I was a little paranoid, for sure, not knowing if it would take them longer to get the second one or something (because I always put them back in the envelope with the barcode visible). But I was more paranoid that the torn envelope could tear more in the mail and perhaps loose the DVD so I gladly went ahead and shipped them in one envelope.

Well, per usual, the next day they logged both of them in at the same time. Pronto! So … that little test is out of the way, returning two DVDs together works just great!

And later I got to thinking, why wouldn’t they prefer that I return multiple DVDs in one envelope whenever given the chance? I mean, they’d pay postage on one disc and get two, their cost on doing that return just went way down. Makes you wonder, doesn’t it!